About Intersolve

Intersolve operates a mission critical real time network that enables connection of various services and partners to retailers.

Organization

Intersolve is a service provider specialising in gift cards, loyalty programmes, e-vouchers, e-wallets and payments. Since its incorporation in 1996, Intersolve has developed from a technology supplier into a leading service provider in these areas. To this end, Intersolve deploys its in-house developed SaaS based transaction platform.

Intersolve manages a company critical real-time network in which various services and partners can be linked to retailers.

To further assist its customers, Intersolve has obtained a European Electronic Money licence from De Nederlandsche Bank. This licence allows Intersolve to carry out financial settlements and manage the funds with these services.

Its headquarters is located in the Netherlands, with the international sales office based in England.

DNB licence

To provide a total package to our customers, Intersolve has obtained a licence as Electronic Money Institution from De Nederlandsche Bank. This licence allows Intersolve to carry out the financial settlements and manage the funds associated with these services.

More information about Intersolve’s financial services on the website of De Nederlandsche Bank can be found here.

Inspire

We inspire our customers by offering white label solutions for gift cards, loyalty programmes and e-wallets via our transaction platform, EMI licence and payment applications.

Together with our customers, we are defining the rapidly changing world of loyalty and payments.

450

brands

130000

stores
online & offline

160

integration partners

Customers

Using standard system modules, we create a unique solution for each customer where the flexibility of our platform and our extensive partner network are put to excellent use.

Our customer base is international and very varied: large national and international retailers in all sectors, fintech startups, municipalities and other government bodies, healthcare, premium brands, entertainment, lotteries, distributors.

Partners

We are working closely together with partners who offer added value to our service.

Our partner network includes technical partners such as suppliers of cash registers and Point of Sale, payment terminal suppliers, Payment Service Providers, webshop developers and system integrators.

Suppliers of digital content, gift card distributors and the numerous retailers strengthen our network by accepting or distributing each other’s products.

Internationally, Intersolve have a network of partners and distributors.

Privacy

Intersolve handles the use of personal data to the highest standards. Our privacy statement contains information on which data we collect if you use our website and/or use our services and products. We also inform you as to why we collect his data and how we can consequently improve the user experience.

Responsible disclosure policy

At Intersolve, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following: E-mail your contactdetails to it-operations@intersolve.nl
We will sent a link to a secured environment where the finding can be shared.
Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s data. Do not reveal the problem to others until it has been resolved.
Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties, and
Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible.

Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation. What we promise: we will respond to your report within 5 business days with our evaluation of the report and an expected resolution date.
If you have followed the instructions above, we will not take any legal action against you in regard to the report We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission.
We will keep you informed of the progress towards resolving the problem.
In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise), and as a token of our gratitude for your assistance, we offer a reward for every report of a security problem that was not yet known to us. The amount of the reward will be determined based on the severity of the leak and the quality of the report. We strive to resolve all problems as quickly as possible.

Source: https://www.responsibledisclosure.nl/en